One platform connecting business systems to the warehouse floor
The KENIS Integration & Orchestration Platform is the middleware layer between enterprise systems and equipment control. It orchestrates workflows, exceptions, inventory sync, and equipment coordination so WCS stays lean and operations stay resilient.
Architecture
Where the platform sits
Enterprise systems decide what needs to happen. The floor makes it happen. The KENIS platform sits in between and makes sure the two stay in step.
Enterprise
- WMS
- ERP
- OMS
- TMS
- MES
- BI
KENIS Platform
- API Gateway
- Rules & Workflows
- Event Processing
- Exception Handling
- Inventory Sync
- Equipment Coordination
- Monitoring & Audit
WCS & Floor
- PLC
- AS/RS
- Conveyors
- Sorters
- Robots
- AMRs
Core services
The building blocks inside the platform
API Gateway
A secure, single entry point for WMS, WCS, and enterprise system traffic.
Business Rules Engine
Configurable rules for routing, putaway, allocation, and prioritization.
Workflow Orchestrator
Coordinates multi-step processes across systems and equipment.
Event Processing
Reacts to scans, equipment status, and task events in real time.
Exception Handling
Queues, routes, and tracks exceptions through to resolution.
Inventory Synchronization
Reconciles WMS and WCS inventory and flags mismatches.
Equipment Coordination
Puts conveyors, sorters, AS/RS, and robots behind one consistent interface.
Monitoring & Alerting
Tracks SLAs, throughput, and system health, and alerts the right team.
Audit & Traceability
Records every message and decision for compliance and root-cause analysis.
Functional and technical
Built for operations and IT
Operations teams get workflows that match how the floor runs. IT teams get an architecture that is reliable, observable, and secure.
For operations
- Order release & wave planning
- Dynamic putaway & routing
- Inventory reconciliation
- Exception & downtime handling
- SLA & throughput monitoring
For IT
- API gateway & system adapters
- Event-driven messaging
- Store-and-forward with retries
- Active/passive disaster recovery
- Duplicate-safe message processing
- Audit & end-to-end traceability
Error handling
Robust error handling at every step
Failures happen: a WCS goes offline, a message arrives malformed, a sorter jams. The platform contains each failure, recovers automatically where it is safe to, and routes the rest to the right team with full context, so one problem never stops the whole operation.
- Detect
- Contain
- Retry
- Isolate
- Resolve
- Replay
Automatic retries with backoff
Transient failures are retried with increasing delays and limits, so brief outages recover without manual work.
Dead-letter queues
Messages that keep failing are set aside with full error details, without blocking the rest of the flow.
Circuit breakers
When a downstream system is unhealthy, the platform stops calling it and buffers work instead of piling up failures.
Store-and-forward
Messages are held durably while WMS, WCS, or network links are down, then delivered in order.
Duplicate-safe processing
Repeated orders, tasks, and messages are detected and processed exactly once.
Validation at the edge
Messages are checked against interface contracts and master data before they reach the floor.
Compensating transactions
Multi-step workflows roll back or compensate cleanly when a step fails partway through.
Guided fix and replay
Support teams correct and replay failed messages from a console, one at a time or in bulk, with a full audit trail.
Severity-based alerting
Errors are classified by impact and routed to the right team, with automatic escalation if unresolved.
Reliability & SLAs
Reliability you can put in a contract
The platform is engineered and operated to meet measurable service levels, with support tiers that match how critical each site is to your business.
High availability
Redundant, load-balanced services with no single point of failure, monitored around the clock.
Message latency
End-to-end processing time tracked against agreed targets for every interface.
Incident response
Defined response and resolution times by severity, with clear escalation paths.
Recovery
Agreed RTO and RPO, backed by active/passive disaster recovery and regular drills.
Zero-downtime upgrades
Rolling and blue-green releases keep the platform available while it is upgraded.
SLA transparency
Live SLA dashboards and monthly service reports show performance against every commitment.
Service tiers
Standard
For single sites and operations with flexible cutoffs.
- Business-hours support
- Monitoring and alerting
- Monthly service reports
Premium
For multi-site operations with tight carrier cutoffs.
- Extended-hours support
- Faster response targets
- Proactive health reviews
Mission-critical
For 24/7 operations where downtime stops shipping.
- 24/7 support with on-call engineers
- Fastest response targets
- Two-region disaster recovery included
Exact targets for availability, latency, response, and recovery are agreed in each service agreement.
Platform as a Product
Platform as a Product: switch on what you need
KENIS is a configurable product, not a one-off build. Features are packaged as modules that can be switched on or off per site or client through configuration, without code changes, and capacity scales with traffic, so the solution stays cost-optimized as your needs change.
Platform configuration
Try it: switch modules and traffic levels
Resource footprint
25%of maximum
Service instances
- Modules on
- 3 / 8
- Traffic
- Normal
Illustrative only. Actual sizing depends on your volumes, sites, and deployment model.
Feature toggles
Turn modules on or off per site, client, or environment through configuration, with no redeployment.
Traffic-based auto-scaling
Services scale out for peak waves and seasonal volume, and scale back in when traffic drops.
Scheduled scaling
Pre-scale ahead of known peaks such as holiday season, and reduce capacity overnight and on weekends.
Pay for what you use
Modules and capacity are licensed and sized to actual need, so you are not paying for idle features.
Safe rollouts
Enable a feature for one site or zone first, validate it, then roll out everywhere, with instant rollback.
Cost and usage visibility
Dashboards show module usage, traffic, and resource consumption, so capacity decisions are data-driven.
Warehouse scenarios
What the platform handles on the floor
A sample of the real-world workflows the platform orchestrates across receiving, storage, fulfillment, and equipment.
Inbound receiving
- Validate ASNs, SKUs, and dock assignments before tasks reach the floor
- Route scanned pallets to their destination, or to an exception lane if unknown
Putaway
- Choose locations by SKU velocity, zone capacity, hazmat, and temperature rules
- Reserve AS/RS locations and sequence tasks with automatic retries
Inventory
- Reconcile WMS and WCS inventory on a schedule and create tasks for mismatches
- Trigger cycle counts after repeated pick errors or variance thresholds
Outbound fulfillment
- Release orders by customer priority, same-day, and carrier cutoff
- Build waves by carrier or destination and optimize pick sequences
Conveyor & sortation
- Re-route to open lanes when a sorter lane fills
- Pause affected tasks and send alternate routes when a sorter fails
Robotics & AMRs
- Assign robots by battery level, distance, payload, and zone access
- Manage zone occupancy and path reservation to prevent congestion
Exception management
- Stop releases, hold tasks, and notify maintenance when equipment goes down
- Trace lost totes from the last known scan and escalate stuck inventory
Message reliability
- Store and forward messages when WMS or WCS is unavailable, then replay them
- Detect duplicate task, order, and message IDs so each is processed only once
Engineering principles
Designed to scale and recover
- Event-driven architecture for real-time response
- Coordinated transactions across allocation, reservation, execution, and shipment
- Separate command and read models for fast dashboards
- Multi-warehouse and multi-WCS support
- Active/passive disaster recovery across two regions for cloud and hybrid deployments
- Equipment abstraction, so new automation plugs in without rework
- Configurable modules and auto-scaling for a cost-optimized footprint
Outcomes
What it means for the business
- Protect existing technology investments
- Reduce implementation cost and disruption
- Simplify upgrades across vendors
- Keep intelligence above the equipment layer
Ready to integrate your warehouse stack?
Tell us about your WMS, WCS, and automation goals. We will help you find the right approach.